Organise the menu for how guests order
Group actual offerings into coffee, tea, milk tea, juice or snacks without creating unnecessary categories. Popular or easy-to-understand choices should be straightforward to find.
- Use readable item names
- Show prices before submission
- Optimise images for slow connections
Sizes, extras and notes
Show surcharges clearly. If the system does not support structured extras, notes may be workable in a pilot, but staff must be able to confirm exactly what guests requested.
- Check available modifiers
- Avoid ambiguous instructions
- Confirm extras before preparation
Operating during a busy period
QR ordering lets guests submit requests, but the team still needs someone to acknowledge orders, prepare drinks and mark service as complete. Test several phones if multiple staff members share a queue.
- Agree on order statuses
- Assign roles
- Keep a fallback when connectivity is poor
Start at a few tables
Pilot at two or three tables before printing the whole venue. Collect issues and questions, then update the menu and rollout process. TableGo’s product page includes screenshots of both sides of the flow.